--- title: Manage Email Accounts description: Manage Email Accounts --- [Skip to content](https://help.b2brocket.ai/manage-email-accounts-b2b-rocket-help-center#main-content) English Show submenu for translations ![B2B Rocket Logo (primary)-1](https://help.b2brocket.ai/hs-fs/hubfs/B2B%20Rocket%20Logo%20(primary)-1.png?width=250&height=51&name=B2B%20Rocket%20Logo%20(primary)-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@b2brocket.ai) [Contact us](mailto:support@b2brocket.ai) How can we help you? - There are no suggestions because the search field is empty. 1. [B2B Rocket](https://help.b2brocket.ai/?hsLang=en) 2. [Mailboxes](https://help.b2brocket.ai/mailboxes?hsLang=en) # Manage Email Accounts The Manage Email Accounts feature enables you to easily connect and control all your email services in one place. Whether you're using Google Workspace, Microsoft, DFY, or a custom IMAP/SMTP provider, this allows you to manage your email settings, schedules, and connection statuses from a centralized dashboard, ensuring smooth and efficient email management. In this documentation, we’ll walk you through the steps to: - [Configure Email Settings](https://help.b2brocket.ai/manage-email-accounts-b2b-rocket-help-center#Configure-Email-Settings) - [Edit Rampup Schedule](https://help.b2brocket.ai/manage-email-accounts-b2b-rocket-help-center#Edit-Rampup-Schedule) - [Send Emails](https://help.b2brocket.ai/manage-email-accounts-b2b-rocket-help-center#Send-Emails) - [View Stats](https://help.b2brocket.ai/manage-email-accounts-b2b-rocket-help-center#View-Stats) - [Delete Email Account](https://help.b2brocket.ai/manage-email-accounts-b2b-rocket-help-center#Delete-Email-Account) - [Filter Accounts](https://help.b2brocket.ai/manage-email-accounts-b2b-rocket-help-center#Filter-Accounts) - [Review Error Logs](https://help.b2brocket.ai/manage-email-accounts-b2b-rocket-help-center#Review-Error-Logs) Let’s get started 🚀 | ***INFO:*** *A minimum of 45 mailboxes is required to maintain strong deliverability, safeguard domain reputation, and ensure scalable outreach across campaigns. Each mailbox has a daily sending limit (around 30–50 emails during ramp-up), and distributing volume across multiple mailboxes helps prevent oversending, reduce spam risks, and maintain consistent campaign performance. For more information, refer to this document.* | | --- | ### **Configure Email Settings** Each email account includes settings to fine-tune how it behaves in your cold outreach campaigns. **Step 1:** On the Email Accounts page, locate the sender you want to modify. Click the **Vertical Ellipsis** button under the Options column. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/4efe62ab-5414-4e0f-982b-930a663a5722.png?width=1919&height=901&name=4efe62ab-5414-4e0f-982b-930a663a5722.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771032132/c173df392632ea30bdddb3eed86f/4efe62ab-5414-4e0f-982b-930a663a5722?expires=1761286500&signature=5b914e743cd88ef9b1f8c7ae44de84eafc3403310165686fde2576f963ab7116&req=dScgF8l9n4BcW%2FMW1HO4zem29WnUJ3JKiaOKOMaB9tKimQNHviwTrcO9hFln%0AXdhO50gazxWrMEHDGwY%3D%0A) **Step 2:** Select **Configure** to open the configuration modal. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/c15f0cf7-ef7b-465c-8819-8fb57bd7e853.png?width=1919&height=675&name=c15f0cf7-ef7b-465c-8819-8fb57bd7e853.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771032309/15b678c8955be3c3ecbf5ea09605/c15f0cf7-ef7b-465c-8819-8fb57bd7e853?expires=1761286500&signature=d4de4847dc5e6d70f27b8ccbe25181ea4435fbe6bbe6583b561f2fce0cff2e3f&req=dScgF8l9n4JfUPMW1HO4zXBslGBY9qe0qxWB8iapjVztOZOLgbOlCyLlRjy5%0A3ju2BdibzPea3eo1IjI%3D%0A) Fields in the Configure modal: | **Field** | **Description** | | --- | --- | | Name | The sender's name that appears in the recipient’s inbox (editable). | | Reply-To | An optional field where you can direct replies to a different email address (if needed). | | Rampup Schedule | A week-by-week control panel for scaling up your daily email sends gradually over 10 weeks. | [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/44c7437a-722e-4ff7-8511-87dcf23c47a6.png?width=1139&height=699&name=44c7437a-722e-4ff7-8511-87dcf23c47a6.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771032462/317ef1b5be6b980716134bef4597/44c7437a-722e-4ff7-8511-87dcf23c47a6?expires=1761286500&signature=8b083198fc55d8fbe845a52d56d2dcb40d4a1f1491ab6d9cb65d8c9400cedc49&req=dScgF8l9n4VZW%2FMW1HO4zb1VWLnEJe5Vu0JhaIvQu0U8BNAcllOPwpnrd71e%0AOc2a9bC8oxGkFn39Y1M%3D%0A) ### **Edit Rampup Schedule** The Rampup Schedule is especially critical for protecting your sender reputation and deliverability. By default, the ramp-up starts low and increases weekly. **Step 1:** Click the **pencil icon (✎)** to begin modifying your sending schedule. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/e81a6181-bbd6-48c2-8fab-c9f689c5fbd7.png?width=1139&height=699&name=e81a6181-bbd6-48c2-8fab-c9f689c5fbd7.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771032622/c44b1b0e425cbc852522785ec318/e81a6181-bbd6-48c2-8fab-c9f689c5fbd7?expires=1761286500&signature=6bf9a7b8c76e272e578ce25850b6127c2a2623b38a0b77d790186d18b99c3582&req=dScgF8l9n4ddW%2FMW1HO4zbdf0%2BzzYp8A4WLNU70jDzWBW9dgTpmX462FMW%2Bn%0AOoHM6azXWWv8tk76%2FoQ%3D%0A) **Step 2:** The ramp-up schedule will open in edit mode, displaying email sending limits for each week (Week 1, Week 2, etc.), then click the **Next** button. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/1a008493-d0a0-4232-999e-191eb9f62a0f.png?width=1043&height=650&name=1a008493-d0a0-4232-999e-191eb9f62a0f.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771032696/627caf474c58a3a4d2fb51363226/1a008493-d0a0-4232-999e-191eb9f62a0f?expires=1761286500&signature=d67cc383f57696297ef99f72dc25cd5c1d656e6458d37943c98538bddf75fc83&req=dScgF8l9n4dWX%2FMW1HO4zd5qVYO0MflL0A8QN1PP64QxDZZgLikyGfsZBoK%2B%0AG7RCMsXHUdrefmpeKPk%3D%0A) **Step 3:** Click on the number under each week (e.g., 6, 8, 10) to manually enter your preferred number of emails to send for that week. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/c65a4a0a-37f1-4400-84d7-a18848f74c8f.png?width=1129&height=559&name=c65a4a0a-37f1-4400-84d7-a18848f74c8f.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771032762/2e03e61c456bf7102801a5321eea/c65a4a0a-37f1-4400-84d7-a18848f74c8f?expires=1761286500&signature=d11ff84e9c8f91f73d862713a308cd9c6917d6cc4bcd1c77e5bf5881d97df456&req=dScgF8l9n4ZZW%2FMW1HO4zScVzJP6xU3zWc3a17mVrkHsVG1kT3cSe3Zq3hPk%0AETx2Xo4bzotQtClu4Uc%3D%0A) **Step 4:** Click the **Update** button to apply the ramp-up schedule to your system. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/40fcf41e-dbd4-48a6-9341-158b81edf67c.png?width=1129&height=559&name=40fcf41e-dbd4-48a6-9341-158b81edf67c.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771032842/f66776f168ef3dc9ce15cee4cfb7/40fcf41e-dbd4-48a6-9341-158b81edf67c?expires=1761286500&signature=32d8e58bb26c54ccb5367435005c9a6f2a47d99a34f79858cba810a669a79962&req=dScgF8l9n4lbW%2FMW1HO4za9fwRqX7XWbvRmzV7LDM0UbDC5MwSHC2iU4FavF%0AQG00cKmj2KOf0EyPHzg%3D%0A) ### **Send Emails** You can send campaign emails directly to the selected recipients. **Step 1:** Click the **Vertical Ellipsis** button and select the **Send Emails** option. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/aea70964-3108-4e90-942a-ab330ae9f435.png?width=1919&height=686&name=aea70964-3108-4e90-942a-ab330ae9f435.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771034060/ae6d32bcb3fcff7aacb4916ecb47/aea70964-3108-4e90-942a-ab330ae9f435?expires=1761286500&signature=1b7a1535e562b5f474d1ed91c02f559a8315882158515424b331235a10cb5523&req=dScgF8l9mYFZWfMW1HO4zTvyNTjRrMHdO%2FTMwgeZ5wdQjlP0LBbhSVQG7g2K%0AIF%2FNycUPE4aNDcDYEy4%3D%0A) A modal window will appear of Sent test email. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/31c31442-07c4-4e0b-a994-60250dffa8bf.png?width=653&height=461&name=31c31442-07c4-4e0b-a994-60250dffa8bf.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771034140/5875616122ceb15e8f1e1c49f8cc/31c31442-07c4-4e0b-a994-60250dffa8bf?expires=1761286500&signature=c12752af95b4ff7f0f9ef1e387ff0ea50f80d182fef354c1aa4237051e012196&req=dScgF8l9mYBbWfMW1HO4zTKiYXiA9CoevYyWpNw6L3ewIs3a7Q2ZtlcJyOlS%0AC3HTUkyStpfJ5EggHOQ%3D%0A) **Step 2**: In the **Recipient** tab, enter the recipient email address and click **Next** to proceed. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/dbb8aaa2-461f-45de-b74a-93d30a5e4af1.png?width=600&height=479&name=dbb8aaa2-461f-45de-b74a-93d30a5e4af1.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1714642481/324922267a4115349ac347128ee8/dbb8aaa2-461f-45de-b74a-93d30a5e4af1?expires=1761286500&signature=9afd77c53eccd5f804e9dcde2ddab92f0c3493b8428e3237dd92a46e1d2831de&req=dScmEs96n4VXWPMW1HO4zRLA3b%2BFUyA6U6T1AQ%2Br7xYYoK7sydzCMpxfMjoS%0AuGJJpTeVIVkf34nUoKU%3D%0A) **Step 3**: In the **Campaign** tab, select the campaign whose email content you want to test. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/90a545a9-7709-442d-b10b-cdd7bfc7db79.png?width=760&height=739&name=90a545a9-7709-442d-b10b-cdd7bfc7db79.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1714642484/3bbc3d01f5c3a1277b514efd0d74/90a545a9-7709-442d-b10b-cdd7bfc7db79?expires=1761286500&signature=f23f8731bd7247b7fbcd8717c942245304b78c9809baf0229e3ac1704f1520da&req=dScmEs96n4VXXfMW1HO4zRDmQH5Ejm56MYZ5cBJwlPsOBWV4kPRU2qKglxKx%0AizErtMZkAobuBEWjIBw%3D%0A) **Step 4**: Click **Send** to deliver the test email. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/f4520be8-73dc-415d-952a-68c589ae0dc3.png?width=604&height=414&name=f4520be8-73dc-415d-952a-68c589ae0dc3.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1714642499/6fc7de7ce55ff8f1b59b3a4ce623/f4520be8-73dc-415d-952a-68c589ae0dc3?expires=1761286500&signature=e8994ac107f931bd0897ed85b353eefcc06c4a6c4a82f5527ae59f6a8c65c76c&req=dScmEs96n4VWUPMW1HO4zTjQbcD5fYil405%2Bbpdix7lRuFLhXkRtOrsJzxV3%0ACLis3Go2Al4hIYdwaIo%3D%0A) ### **View Stats** You can view key metrics about each mailbox's ramp-up and sending status. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/72a7f929-a77b-4e68-85e9-9d0694480ef9.png?width=1919&height=686&name=72a7f929-a77b-4e68-85e9-9d0694480ef9.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771034396/a8f4e6a46924ac1daa8f077aa94a/72a7f929-a77b-4e68-85e9-9d0694480ef9?expires=1761286500&signature=880f54990e199d1a74dcf485ee0c3460311740d786b75d7bfa0b6551eaf80588&req=dScgF8l9mYJWX%2FMW1HO4zb%2Fv5BiZD5BTUORrzSOTjrGoIHIG3ft5t2cVHRCB%0ANhKNsjTINn%2FJ0aGBTLM%3D%0A) **Information Displayed:** | **Field** | **Description** | | --- | --- | | Week | Current week in the ramp-up schedule | | Daily Emails Sent | Number of emails sent today | | Current Max Allowed | The current daily send limit for that mailbox | | Last Refresh | Time since the mailbox last synced or refreshed | [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/d1f6160f-c5c1-437a-854f-b3957da33f76.png?width=943&height=568&name=d1f6160f-c5c1-437a-854f-b3957da33f76.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1714642500/aaf3e788ff999855cf3e6f7b1637/d1f6160f-c5c1-437a-854f-b3957da33f76?expires=1761286500&signature=8b420487e550e539f4f961f82bcb10c5f26fdf3e7ef6b555841295d67c3e4116&req=dScmEs96n4RfWfMW1HO4zffqGH2voNKU23jdD8HezFxZBKxhk5fmX%2FGUg3b2%0AxIb48EZDITaCAjMASHE%3D%0A) ### **Delete Email Account** To remove an email account from your system: **Step 1:** Click the **Vertical Ellipsis** button and select the **Delete** option. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/8c08e483-c2d3-4042-a8f3-d8c9f1cd9c32.png?width=1919&height=675&name=8c08e483-c2d3-4042-a8f3-d8c9f1cd9c32.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771034638/db2a14fcdb78f2d11fabfe8926d3/8c08e483-c2d3-4042-a8f3-d8c9f1cd9c32?expires=1761286500&signature=aa4a200c306e07195d69f8e36fb037577d9fddbd25f8c0443f17496f45ae0bf2&req=dScgF8l9mYdcUfMW1HO4zXZO6WPNfSQD%2B8a%2BI2%2F5xmA467qZCLoWGfmLGmkt%0A2u9Agstpahn6uOmvZLU%3D%0A) **Step 2:** A confirmation modal will appear; click the **Delete** button to confirm and proceed with account removal. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/AD_4nXdzs3TwvnhF2Xu8HUjQy7TyDZloV8UvHfNKQD-k90WRWA6R8LfFpHPw1Hw4vwsGfEHruvaO07yIhv6K9nYAhk7K0YUyy37tUmyY42luSud4-49UsqK0u3VZoGZjJ5QU1681eIa2.png?width=678&height=355&name=AD_4nXdzs3TwvnhF2Xu8HUjQy7TyDZloV8UvHfNKQD-k90WRWA6R8LfFpHPw1Hw4vwsGfEHruvaO07yIhv6K9nYAhk7K0YUyy37tUmyY42luSud4-49UsqK0u3VZoGZjJ5QU1681eIa2.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1544244111/520109ef18cfe932297937ae798e/AD_4nXdzs3TwvnhF2Xu8HUjQy7TyDZloV8UvHfNKQD-k90WRWA6R8LfFpHPw1Hw4vwsGfEHruvaO07yIhv6K9nYAhk7K0YUyy37tUmyY42luSud4-49UsqK0u3VZoGZjJ5QU1681eIa2?expires=1761286500&signature=dad045736804e23d025e02ed819efe511ac40dc359062396cd8b353138fe2e55&req=dSUjEst6mYBeWPMW1HO4zakwn3oFrQg%2B%2FpFDEtjexRyawzqtnc8sMkvdZT54%0Ae8Ly1dlEiiKQStZEaOk%3D%0A) Once the account is successfully deleted, a confirmation message **"Account deleted successfully"** will appear at the bottom-left corner of the screen. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/AD_4nXfZUXdLA3PfL_0hmLIjlQ9JpZRFSKfCg2EJFsmAdx79F2Xidj5EDj4j9yt9DXmC6I1t8-s8RNsETHoSiXMnnV2CtqUqnqGlsq5m_TuXdJcfcLWN6ngIVrsW_SFybMIZT51f62HqEg.png?width=1064&height=477&name=AD_4nXfZUXdLA3PfL_0hmLIjlQ9JpZRFSKfCg2EJFsmAdx79F2Xidj5EDj4j9yt9DXmC6I1t8-s8RNsETHoSiXMnnV2CtqUqnqGlsq5m_TuXdJcfcLWN6ngIVrsW_SFybMIZT51f62HqEg.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1544244102/2c4879851117bb7aa7022cbf6ac0/AD_4nXfZUXdLA3PfL_0hmLIjlQ9JpZRFSKfCg2EJFsmAdx79F2Xidj5EDj4j9yt9DXmC6I1t8-s8RNsETHoSiXMnnV2CtqUqnqGlsq5m_TuXdJcfcLWN6ngIVrsW_SFybMIZT51f62HqEg?expires=1761286500&signature=93872d99c09dd2a2472dad3d449aba5dd05d1c365ff271913f0068ea0feb837e&req=dSUjEst6mYBfW%2FMW1HO4zafKuZZbZYstjRc9Woafxj9l1J4y1KLPw6eFz6bt%0AgM1bR68Oj%2BzO1blN3%2FM%3D%0A) ### **Filter Accounts** You can filter email accounts based on their connection status using the **Connection Status** dropdown. This helps you quickly view accounts that are currently active or need attention. **Step 1:** Click the **Filters** button on the top right of the interface. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/b9582842-075f-4c17-8977-f5d03cb15842.png?width=1919&height=664&name=b9582842-075f-4c17-8977-f5d03cb15842.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771034791/eb44155b717dbc8de427cb8ace0a/b9582842-075f-4c17-8977-f5d03cb15842?expires=1761286500&signature=3fe83d74ca9d9670d9834e2ca4c643ac2e2c735b7689068f210a014e201291ef&req=dScgF8l9mYZWWPMW1HO4zdI2Tyi5VD%2BfpSyv9ERIZ8DjQ5AvN6qDmRBFIS9v%0A%2Bo3K4tibLMP5TyMfmcs%3D%0A) A modal window will appear, giving the following filter options: | **Filter Type** | **Description** | | --- | --- | | Connection Status | Filter email accounts by connection state: - All - Connected - Not Connected | | Provider | Filter accounts by email service provider: - Gmail - Outlook - Others | | Campaigns | Filter by assigned campaign(s). You can select one or multiple campaigns. | [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/AD_4nXcmKaBAYqBvdRVQt6a2_bhRH2hYo4GoUqwJPsnN4d3B12k_0Dhiw4YzG-f0F8znej3TrOVzoZ9MsOR0qf9pQ-Neg3EXx4A7y_qoIx203pu9ZjyGeQDV07LLR-a1S6ycthncZX-a.png?width=810&height=542&name=AD_4nXcmKaBAYqBvdRVQt6a2_bhRH2hYo4GoUqwJPsnN4d3B12k_0Dhiw4YzG-f0F8znej3TrOVzoZ9MsOR0qf9pQ-Neg3EXx4A7y_qoIx203pu9ZjyGeQDV07LLR-a1S6ycthncZX-a.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1544244103/4d6444227035b299f0d8e31fe9e6/AD_4nXcmKaBAYqBvdRVQt6a2_bhRH2hYo4GoUqwJPsnN4d3B12k_0Dhiw4YzG-f0F8znej3TrOVzoZ9MsOR0qf9pQ-Neg3EXx4A7y_qoIx203pu9ZjyGeQDV07LLR-a1S6ycthncZX-a?expires=1761286500&signature=5d69943bdd66946c340fda7ff3efe2363e2d567a3bb65e70da87d09a982ed6e6&req=dSUjEst6mYBfWvMW1HO4zUeq2HTalSFIn1QDjCZxaCaxoBN%2BcPgZeT3pdMDS%0AolEXnDA%2F5BjJczJogDM%3D%0A) **Step 2:** After setting your filters, click the **Show Results** to apply them and update the account list accordingly. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/AD_4nXdKLLbUIRa0Ig_qeCvfQczOiePy7bWlIGAKnoqC7D8tEdPox1JTYeMsNcykIsUDE2xCZyDoUIsvK-36M2dqRznCmnXW-EXvF_18uNFzOEMcrzKp2Yk4RUqlSGec0mT-zDvYm9e5zg.png?width=819&height=539&name=AD_4nXdKLLbUIRa0Ig_qeCvfQczOiePy7bWlIGAKnoqC7D8tEdPox1JTYeMsNcykIsUDE2xCZyDoUIsvK-36M2dqRznCmnXW-EXvF_18uNFzOEMcrzKp2Yk4RUqlSGec0mT-zDvYm9e5zg.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1544244109/30b5b657f74263c0c2020289a3ce/AD_4nXdKLLbUIRa0Ig_qeCvfQczOiePy7bWlIGAKnoqC7D8tEdPox1JTYeMsNcykIsUDE2xCZyDoUIsvK-36M2dqRznCmnXW-EXvF_18uNFzOEMcrzKp2Yk4RUqlSGec0mT-zDvYm9e5zg?expires=1761286500&signature=9dce549106c5aad2724fc36996a77ce9b0ed1d28bc5ccc7d62c4003d07184b4d&req=dSUjEst6mYBfUPMW1HO4zcc5J0vv6jRqGFAjleZat8%2BXI8cNbqwcbz2iYDiM%0AwshjmAPi%2BJWy5yKHX4Q%3D%0A) ### **Review Error Logs** The error log captures the detailed error logs displaying repeated invalid\_grant responses that help identify and troubleshoot authentication issues. Click on the **Error Log** icon to view all the errors associated with the email/domain. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/bbf2ba1b-00af-49dd-b617-8747ee0f3389.png?width=1919&height=651&name=bbf2ba1b-00af-49dd-b617-8747ee0f3389.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771035312/df6634c64b511c3968a4f6269b7d/bbf2ba1b-00af-49dd-b617-8747ee0f3389?expires=1761286500&signature=a291b5f07aa66560d8e3ccdbc9155ad6d75f6a95c56b1ea4d2ba7abbd335776e&req=dScgF8l9mIJeW%2FMW1HO4zauAerAh8exD3dqGmj5sR9s7kTTAS9h9AB9TkSmb%0AVnLU1WXLkVhyO8X3uPM%3D%0A) Here, you can view the multiple instances of invalid\_grant errors, suggesting repeated authentication or token-related failures within the system. [![](https://242673931.fs1.hubspotusercontent-na2.net/hub/242673931/hubfs/Knowledge%20Base%20Import/b14f7cc9-c6d8-46f2-9c8a-5b032b2b0f1f.png?width=1058&height=740&name=b14f7cc9-c6d8-46f2-9c8a-5b032b2b0f1f.png)](https://downloads.intercomcdn.com/i/o/qaecvjwi/1771035311/30718683919eccc1b9a1481ed845/b14f7cc9-c6d8-46f2-9c8a-5b032b2b0f1f?expires=1761286500&signature=923b1644aae4e4404c4c5bf757ce8c291bdc62380e053e13440fa9ff57e56217&req=dScgF8l9mIJeWPMW1HO4zanbid4VusNhtVOaTObSe8ptmgddVGLthhoJCiLy%0AdfKvWrLt4XodBHplCuQ%3D%0A) - [Getting Started](https://help.b2brocket.ai/getting-started?hsLang=en#main-content) - [All Users](https://help.b2brocket.ai/getting-started?hsLang=en#all-users) - [White Label Users](https://help.b2brocket.ai/getting-started?hsLang=en#white-label-users) - [Contacts](https://help.b2brocket.ai/contacts?hsLang=en) - [Campaigns](https://help.b2brocket.ai/campaigns?hsLang=en) - [Mailboxes](https://help.b2brocket.ai/mailboxes?hsLang=en) - [Settings](https://help.b2brocket.ai/settings?hsLang=en) - [Additional Guides](https://help.b2brocket.ai/additional-guides?hsLang=en#main-content) - [Important Documents](https://help.b2brocket.ai/additional-guides?hsLang=en#important-documents) - [AI Agent Learning Hub](https://help.b2brocket.ai/additional-guides?hsLang=en#ai-agent-learning-hub) - [Release Notes](https://help.b2brocket.ai/additional-guides?hsLang=en#release-notes) - [Troubleshooting](https://help.b2brocket.ai/additional-guides?hsLang=en#troubleshooting) [![B2B Rocket Logo (primary)-1](https://help.b2brocket.ai/hs-fs/hubfs/B2B%20Rocket%20Logo%20(primary)-1.png?width=250&height=51&name=B2B%20Rocket%20Logo%20(primary)-1.png "B2B Rocket Logo (primary)-1")](http://b2brocket.ai) [mailto:support@b2brocket.ai](mailto:support@b2brocket.ai) Copyright © 2026, B2B Rocket