Welcome to B2B Rocket. By accessing and using B2B Rocket’s services, you agree to be bound by these Terms of Service ("Agreement"). This Agreement outlines your rights and responsibilities when using our AI-driven email marketing platform, available through our website www.b2brocket.ai, and our client portal app.b2brocket.ai ("Platform").

By using the Platform, you confirm that you have read, understood, and agreed to these terms. If you are entering into this Agreement on behalf of a company or another legal entity, you represent that you have the authority to bind such entity to these terms.

B2B Rocket provides an AI-driven platform enabling users to create and send personalized cold emails to prospects, integrated with user-generated content, for marketing purposes.

To access certain features of the Platform, you must register and create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

B2B Rocket offers various subscription options, including monthly, quarterly, and annual plans. Details of these plans and associated fees are available on the Platform.

By purchasing from B2B Rocket, you acknowledge that you are buying a "Bundle" that includes the following individual products essential for AI-driven cold email marketing campaigns: BDR AI Agent, Lead Database, Email Verifications, Email Sending, and AI Task Credits. Each of these products incurs a real business cost to B2B Rocket, which is reflected in the bundle pricing.

By using B2B Rocket, you agree to first contact our support team to resolve any issues. We strive to resolve any concerns or dissatisfaction through direct communication.

B2B Rocket upholds a strict No Refunds Policy due to the significant resources allocated to backend services such as cloud storage, data processing, and third-party integrations, which are essential for user account management. Subscription payments are final and non-refundable, covering partial subscription periods, unused services, or user dissatisfaction.

However, we are open to discussing custom solutions based on the specific product(s) you find unsatisfactory. Please contact our support team to explore possible resolutions.

You agree to use the Platform only for lawful purposes and in accordance with this Agreement. You will not use the Platform to create, distribute, or promote any unlawful content, infringing, defamatory, or otherwise objectionable.

All Platform content, including AI-generated content, is owned by B2B Rocket or its licensors. You may not use any content from the Platform except as permitted under this Agreement.

B2B Rocket provides the Platform "as is" and without any warranty. We shall not be liable for any damages arising from your use of the Platform or AI-generated content.

In no event will B2B Rocket be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the AI Communication Services.

You agree to indemnify, defend, and hold harmless B2B Rocket and its affiliates, officers, agents, employees, and partners from any claim, suit, action, or demand, including reasonable legal fees, made by any third party due to or arising out of your use of the AI Communication Services, your violation of these terms, or the infringement by you or made under your account, of any intellectual property or other right of any person or entity.

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into this Agreement by reference.

B2B Rocket reserves the right to terminate your account or access to the Platform for any breach of this Agreement.

This Agreement shall be governed by the laws of Wyoming, without regard to its conflict of laws principles. Any disputes arising from this Agreement shall be resolved through final and binding arbitration.

B2B Rocket reserves the right to modify this Agreement at any time. Your continued use of the Platform after any such changes constitutes your acceptance of the new Terms.

This Agreement constitutes the entire agreement between you and B2B Rocket regarding the use of the Platform. If any provision of this Agreement is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions will remain in full force and effect.

By using B2B Rocket, you acknowledge that you are purchasing a bundle of services with real business costs associated. You also understand that the success of marketing campaigns using our platform depends on various factors beyond our control, including market conditions and the quality of the input provided to our AI.

Your decision to use B2B Rocket’s services is based upon your judgment and assessment of our platform's capabilities. Your continued use of the Platform confirms your understanding and acceptance of the risk that the services may not meet all your expectations and your agreement that B2B Rocket is not liable for such discrepancies.

Users are encouraged to submit feedback, suggestions, and ideas about the Platform via live chat, by emailing us at [email protected], or any available communication channel.

Submissions to B2B Rocket are non-confidential, become its property, and grant B2B Rocket all rights for use without acknowledgment or compensation. B2B Rocket may use, modify, and incorporate feedback at its discretion without obligation.

Users warrant that their feedback does not infringe on any third party's rights and acknowledge that they are not entitled to compensation from B2B Rocket for their submissions.

BY USING B2B ROCKET, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS.