Skip to main content

Knowledge Center & AI Agent Builder

Updated over a week ago

1. Overview

The Knowledge Center and AI Agent Builder let you create specialized AI teams trained on exactly the information they need—so they can search prospects, create strategies, and write content like real team members.

Key Benefits:

  • Keep your AI agents accurate by feeding them only relevant knowledge.

  • Organize company, department, and product information for easy assignment.

  • Build AI teams for products, services, or target audiences.

  • Deploy agents for prospecting, strategy building, and copywriting.


2. How It All Fits Together

Think of your setup like a company org chart:

Company → Departments → Teams → Individuals

On B2B Rocket:

  • Knowledge Center = Your internal documentation library

  • Teams = Groups of AI agents sharing the same knowledge

  • Agents = Individual AI “employees” with specific jobs


3. Setting Up the Knowledge Center

Structure Your Knowledge

Use a 3-level folder approach for clarity:

  1. Company Knowledge – General information (mission, values, policies).

  2. Department Knowledge – E.g., sales training materials, support guidelines.

  3. Product/Service Knowledge – Separate folder for each offering.

Example:

  • Company – B2B Rocket General

  • Department – Sales Training

  • Product – Leads Cloud

  • Product – Outreach Automation


Add Knowledge in Four Ways

Inside each folder, you can:

  1. Create Document – Write content directly in B2B Rocket.

  2. Upload File – Import PDFs, Word docs, etc.

  3. Upload Folder – Bring in a full folder of files.

  4. Import Website – Crawl and save content from your site.

Example:
If you have a web page describing Leads Cloud, paste that URL into Import Website (single page). For company-wide info, you might crawl your whole domain (up to 50+ pages).

Pro Tip:
Name folders and files clearly (e.g., Product A – Sales FAQs), so you instantly know what to assign later.


4. Creating AI Teams

Why Teams Matter

A team groups agents around shared knowledge—this keeps them focused and accurate.

Steps to Create a Team

  1. Go to AI Agent BuilderCreate Team.

  2. Give it a name (e.g., Leads Cloud Team).

  3. Assign Knowledge Center folders (all files inside are included automatically).

Example:

  • Assign Company – B2B Rocket General, Department – Sales Training, and Product – Leads Cloud to your Leads Cloud Team.

Pro Tip:

  • One product/service → One team

  • One audience/ICP → One team

  • Multiple products? Create separate teams to avoid cross-mixing details.


5. Creating AI Agents

Each team can have multiple agents, each with a different role and skillset.

Agent Creation Steps

  1. Inside your team, click Create Agent.

  2. Choose a role:

    • BDR – Finds and filters leads in People/Company Search.

    • Strategist – Builds outreach sequences with step logic.

    • Copywriter – Writes emails, subject lines, and campaign copy.

  3. Name your agent (e.g., Leads Cloud Copywriter).

  4. Add:

    • General Instructions – Big-picture purpose (e.g., You are a copywriting agent for B2B Rocket, focused on Leads Cloud sales).

    • Specific Instructions – Style, tone, restrictions (e.g., Write casually, avoid jargon, be concise).

  5. Click Create.


6. How Each Agent Works

BDR AgentYour Prospect Finder

  • Location: People Search or Company Search

  • Works with natural language:

    Find marketing managers at small/mid-sized tech companies in the US.

  • Auto-applies filters using its assigned knowledge.

Example Flow:

  1. Select Leads Cloud BDR.

  2. Type: Find SaaS CEOs in Canada with 50–200 employees.

  3. Filters apply automatically → Results appear instantly.


Copywriter AgentYour Content Creator

  • Location: Email Composer or Prompt button.

  • Uses:

    • Its team’s knowledge.

    • Your extra prompt instructions.

Example:

  • Prompt: Write a subject line announcing our M&A with Black Pearl Group. Avoid over-promising.

  • Output: "B2B Rocket Joins Forces with Black Pearl Group – Here’s What It Means for You"

Pro Tip:

Use for both cold outreach and follow-up messages.


Strategist AgentYour Campaign Planner

  • Location: Campaign Settings in Sequences.

  • Builds multi-channel outreach sequences.

Setup Flow:

  1. Assign your Leads Cloud Strategist.

  2. Describe your campaign goal (e.g., Create a cold B2B sequence targeting SaaS founders in the US).

  3. Optional: Answer AI-generated questions to refine targeting.

  4. Choose:

    • Copywriter to pair with

    • Touchpoints (e.g., 10 steps)

    • Duration (e.g., 30 days)

    • Channels (Email, LinkedIn, Calls)

  5. Click Generate Sequence.

Example Output:

  • Day 1 – Email: Intro + Value Hook

  • Day 3 – LinkedIn Connection Request

  • Day 5 – Call: Intro Call Request

  • Day 7 – Email: Resource Share

  • Day 14 – LinkedIn Message: Follow-up

  • …until final outreach step.


7. Quick-Start Example – Full Flow

Scenario:
You sell 2 products: Leads Cloud and Outreach Automation.

Steps:

  1. Knowledge Center

    • Create Company – General, Sales Training, Leads Cloud, Outreach Automation folders.

    • Upload docs, sales scripts, and import product web pages.

  2. Teams

    • Create Leads Cloud Team → Assign General + Sales + Leads Cloud folders.

    • Create Outreach Automation Team → Assign General + Sales + Outreach Automation folders.

  3. Agents

    • For each team: Create a BDR, Strategist, and Copywriter.

  4. Use Them

    • BDR: Search leads for each product’s audience.

    • Strategist: Build product-specific outreach sequences.

    • Copywriter: Write all messaging in the correct style.


8. Pro Tips for Success

  • Keep knowledge modular—avoid mixing product info in the same folder.

  • Always write clear agent instructions for tone and style.

  • Use the Strategist + Copywriter combo for fastest campaign setup.

  • Regularly update Knowledge Center as your offerings or ICPs change.

Did this answer your question?