The Custom Domain Setup feature allows you to link your own custom domain to our platform, giving you a branded URL for a more personalized experience. This guide will show you how to easily set up and verify your custom domain, ensuring it integrates smoothly with our platform. It also explains how to verify both your domain and email, so everything is ready for use.
In this documentation, we will explore the steps to:
Let’s get started 🚀
Navigation
Step 1: Log in to your account and click on the White Label icon on the left side of the interface.
Step 2: Click on the Custom Domain tab to set up your white-labeled domain.
Set Up Custom Domain
This section guides you through the process of entering your desired domain and configuring DNS settings to link your custom domain to the platform.
Step 1: Enter your desired domain in the Your Domain or Subdomain field.
Note: You can enter a subdomain like app.yourdomain.com or use your main domain like yourdomain.com. If you choose a subdomain, ensure you have permission to create DNS records for it. |
Step 2: Add the CNAME Record to Your DNS Settings.
To point your custom domain to our platform, add a CNAME Record to your DNS provider's settings, such as Namecheap, GoDaddy, Squarespace, or Cloudflare.
Attribute | Description |
Type | The type of DNS record. For this, it’s a CNAME record. |
Name/Host name | This is the root domain or subdomain you want to use: For root domain, use @ (e.g., yoursite.com). For subdomain, use only the single word you want (e.g., app, portal, clients). You don’t need to add the full domain — your main domain will be automatically added to it. |
Value/Data | The target URL for the CNAME. Use: partners.b2brocket.ai This is the redirect URL where your users will land. The default destination is partners.b2brocket.ai. |
Verify Your Domain
This section helps you confirm that your custom domain is correctly set up by verifying the CNAME record.
Step 1: Once the CNAME record is added, click Verify Record to confirm that your domain is correctly configured
Note: If the "Verified" badge doesn’t appear immediately, wait a few minutes and click Verify again. |
Domain & Email Verification
This section helps you through the process of verifying your domain and associated email, which will be used to send notifications and invitations to your users, ensuring full integration with the platform.
Step 1: Enter your domain name (e.g., clickcluckphoto.com) in the Your Domain field.
Step 2: Enter the associated email address (e.g., [email protected]) in the Your Email field.
Step 3: Once the domain and email are filled in, click Verify to start the verification process.
Once the domain and email are verified, you’ll receive confirmation that your custom domain is fully set up and ready to use.
External DNS Settings
DNS settings for your domain are managed externally by your domain provider (e.g., GoDaddy, cPanel). As such, the process of setting DNS records can vary depending on the provider.
To assist with this, we recommend checking with your domain provider or DNS manager for the most up-to-date instructions. Below is a table with direct links to DNS documentation for popular domain providers:
Domain Provider | Link to DNS Documentation |
GoDaddy | |
cPanel | |
Namecheap | |
Bluehost |