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All CollectionsPlatform Overview
Additional Terminologies
Additional Terminologies
Updated over a week ago

1. Email Lookups

Definition: The process of finding email addresses associated with specific individuals or businesses based on name, company, or domain.

Usage: Used for prospecting and lead generation to acquire verified email addresses for potential customers.

2. Email Exports

Definition: The process of downloading or exporting retrieved email addresses in a structured format (e.g., CSV or Excel) for use in external applications.

Usage: Typically used to move collected email leads into a CRM, email marketing tool, or outreach software.

3. Phone Lookups

Definition: The process of finding phone numbers associated with specific individuals or businesses.

Usage: Used for sales teams or recruiters to directly contact leads via phone calls.

4. Phone Exports

Definition: The process of downloading or exporting retrieved phone numbers in a structured format for later use.

Usage: Used to transfer collected phone leads into a CRM or sales automation tool.

5. Email Sending

Definition: The ability to send emails directly from the platform to contacts or leads.

Usage: Used for email outreach, follow-ups, or sales pitches without switching to another tool like Gmail or Outlook.

6. Multichannel Outreach

Definition: The process of reaching out to prospects via multiple communication channels, such as email, phone, LinkedIn, and SMS.

Usage: Used in sales engagement to increase the chances of getting a response by engaging with prospects through different channels.

7. Active Campaigns Contacts

Definition: The number of contacts currently enrolled in an active email or outreach campaign.

Usage: Helps track how many leads are currently receiving automated outreach sequences.

8. Email Validation

Definition: The process of verifying whether an email address is valid, active, and safe to send emails to.

Usage: Helps prevent bounced emails, reduces spam risks, and improves email deliverability rates.

9. AI

Definition: Artificial Intelligence (AI) features that assist in lead generation, email personalization, or sales automation.

Usage: AI can analyze prospect behavior, suggest follow-ups, or even automate email content creation.

10. AI BDR (Business Development Representative)

Definition: An AI-powered virtual assistant that performs BDR tasks like sending follow-up emails, engaging leads, and scheduling calls.

Usage: Helps automate the early stages of lead qualification and outreach to save time.

11. Mailbox Warmup

Definition: A process where automated emails are sent and received in a controlled manner to establish credibility with email providers.

Usage: Prevents emails from landing in spam folders by gradually increasing sending volume and engagement.

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