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Analytics
Updated over a week ago

How to Use the Analytics Page

The Analytics Page on the B2B Rocket platform provides a comprehensive overview of your email outreach performance. It enables you to track engagement, measure key metrics, and refine your email campaigns for better results.

This guide will break down each section of the Analytics Page and help you understand how to interpret and leverage your data effectively.

Overview of the Analytics Page

The Analytics Page is divided into three main sections:

  1. Top Metrics & Analytics – Summary of key performance indicators (KPIs).

  2. Filters – Allows customization of data views.

  3. Graph Section – Displays detailed insights into performance trends over time.

πŸ’‘ Tip: Regularly checking your analytics helps you optimize your email outreach strategy for higher engagement!

Understanding Key Metrics

1. Leads & Emails Sent

  • Displays the number of leads contacted over a selected time period.

  • Shows the total number of emails sent (often higher than the number of leads due to follow-up sequences).

βœ… Example: If 43,000 leads were contacted and 59,000 emails were sent, this indicates that multiple follow-ups were sent as part of the outreach sequence.

πŸ’‘ Tip: A higher email-to-lead ratio suggests that follow-up emails are an integral part of your campaign.

2. Email Deliverability

  • Delivery Rate – The percentage of successfully delivered emails.

  • Bounce Rate – The percentage of emails that failed to reach recipients (due to invalid email addresses, full inboxes, etc.).

βœ… Example: If 57,000 out of 59,000 emails were delivered, the delivery rate is 96%, meaning only 4% bounced.

πŸ’‘ Tip: A high bounce rate may indicate outdated or incorrect email addressesβ€”consider enriching your lead list with B2B Rocket’s Enrichment Function. The bounces can also be due to the security restrictions of companies. - eg: some companies block all the emails from outside the companies for certain people - to compile a list with more examples.

3. Engagement Metrics

  • Opens, Clicks, and Page Interactions – Helps measure lead interest and engagement (if tracking is enabled).

  • Tracks website visits, link clicks, and email opens for deeper insights into user activity.

βœ… Example: If 1,200 leads clicked a link and 3,500 emails were opened, your audience is engaging with your content.

πŸ’‘ Tip: If click-through rates are low, consider improving your email copy and subject lines to make them more compelling.

4. Unsubscribe & Reply Rates

  • Unsubscribe Rate – The percentage of recipients who opted out of future emails.

  • Reply Rate – The percentage of email replies (not all replies may be positive, but they indicate engagement). This includes manual and automatic replies

βœ… Example: If 247 people unsubscribed but 2,343 replied, your campaign is generating responses and engagement.

πŸ’‘ Tip: A high unsubscribe rate may indicate that your emails are not relevant to the recipients. Consider refining your targeting criteria.

Using the Graphs for Detailed Insights

Interpreting Graph Data

  • The graph provides a visual breakdown of email activity over time.

  • Hover over data points to see daily metrics such as emails sent, delivered, and replies received.

  • Adjust the time frame (e.g., Last 7 days, Last 3 months, Custom Date Range) to analyze trends.

πŸ’‘ Tip: Spikes in replies may indicate that a particular campaign or email subject line performed exceptionally well.

Clicking on Data Points

  • Clicking on any metric (e.g., replies, clicks) will display a list of recipients who triggered that action.

  • View detailed email statuses and engagement levels.

βœ… Example: If you click on "Replies" for a specific day, you can see:

βœ”οΈ The exact recipients who responded.

βœ”οΈ The content of their replies.

βœ”οΈ Whether they are interested, neutral, or not interested.

πŸ’‘ Tip: Use this feature to quickly identify high-value leads and prioritize follow-ups!

Filtering & Customizing Views

Filter Options

  • Toggle between:

    • Unique Views – Shows individual interactions.

    • Total Views – Displays cumulative interactions for deeper insights.

  • Search for specific active agents or campaigns to refine data analysis.

πŸ’‘ Tip: Filtering by agent can help you track the performance of individual team members in outreach efforts.

Viewing Specific Campaigns

  • Filter analytics by individual campaigns to compare effectiveness.

  • View aggregated performance to assess overall outreach success.

πŸ’‘ Tip: Use campaign filters to identify which strategies yield the best response rates and optimize future outreach accordingly.

Frequently Asked Questions (FAQ)

1. How frequently is the data updated?

⏳ The Analytics Page updates in real time, providing the latest insights on email performance.

πŸ’‘ Tip: Refresh your page if you don’t see the latest data immediately.

2. What if I don’t see any engagement metrics?

⚠️ If metrics like opens, clicks, or page views are missing:

βœ… Ensure tracking is enabled in your campaign settings.

βœ… Check if your emails contain tracking links to capture interactions.

πŸ’‘ Tip: Email engagement tracking works best when recipients allow images to load in their email client.

3. Can I export the analytics data?

Currently, analytics data is available for on-platform analysis only. However, future updates may include export options.

πŸ’‘ Tip: Take screenshots of key insights if you need to share reports with your team.

4. Why are some replies in different languages?

🌎 Replies reflect the language of the recipient. If your outreach is global, expect multilingual responses.

πŸ’‘ Tip: Use AI-powered translation tools to quickly interpret foreign-language responses and maintain global engagement.

Optimizing Your Email Outreach Strategy

By utilizing the insights from the Analytics Page, you can:

βœ”οΈ Identify high-performing campaigns and replicate success.

βœ”οΈ Improve deliverability and engagement rates by adjusting email content.

βœ”οΈ Refine targeting strategies based on reply rates and interest levels.

βœ”οΈ Take data-driven actions to maximize email outreach effectiveness.

Regularly monitoring your analytics ensures that you stay ahead of the competition and continuously improve your outreach strategy! πŸš€

Getting Support

Need help using the Analytics Page? We’ve got you covered!

βœ… Join our weekly onboarding webinars

πŸ—“ Tuesdays, 12-1 PM EST (Live Q&A included)

βœ… Contact our support team via live chat

πŸ’¬ Available in the bottom-right corner of your screen

πŸ’‘ Tip: If you're new to B2B Rocket, attending an onboarding session can help you get up to speed quickly!

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